Perception and Reality in Communications
Wednesday, November 7th, 2007 by Michael EndyHere’s a news flash: Things aren’t always what they seem.
This reality gap is especially true in communications. As business people and communicators, we have messages to distribute and stories to tell. The goal of our messages is to create change in a target audience… to get them to believe, buy, understand, act or learn.
So if we tell them what we want them to know, why don’t they listen? Why don’t they act? Because what we think we said isn’t always the reality of what our audience heard. (more…)

